Spribe Aviator

Contact Us

Our Location

9th Floor, Crystal Suite 904, The Mirage Towers, Waiyaki Way, Nairobi, Kenya.

Phone Number

+254111511254 (WhatsApp only)

Email Address

support@aviator.nexel.co.ke

Frequently Asked Questions

How do I withdraw my winnings?

You can withdraw your winnings by navigating to the "Withdrawal" page from your account dashboard. Follow the instructions to enter your M-PESA number and the amount you wish to withdraw. Processing typically takes between 5-30 minutes.

What is the KYC verification process?

KYC (Know Your Customer) verification is a security process where you need to submit identification documents to confirm your identity. This helps us prevent fraud and comply with regulations. Visit the "KYC Verification" page to submit your documents.

How does the referral program work?

Our referral program allows you to earn a 40% commission every time someone you referred plays. Share your unique referral link with friends, and once they sign up and play, you'll automatically receive your commission. You can track all your referrals in the "Referrals" section.

What payment methods are accepted?

We accept various payment methods including M-PESA, Airtel Money, Visa, Mastercard, and PayPal. For deposits and withdrawals in Kenya, mobile money options like M-PESA are the fastest and most convenient.